Safe & Secure
E-birr uses ad
vanced encryption and security protocols to ensure that your transactions are safe and your personal information is protected.
Choose Your
Prefered Bank
E-birr allows you to link your mobile wallet with your preferred bank account from range of supported banks, making it easy to manage your finances and perform transactions.
Works on
any phone
E-birr is designed to work on any mobile phone, whether it's a smartphone or a basic feature phone. You can access your wallet through USSD, STK, or the E-birr app.
SEND & RECEIVE MONEY
Transact in an instant
E-birr payments are real time. Both sender and receiver will get a confirmation SMS.
You're in control
You can always confirm the person or business you're paying before you press send.
Across networks
Send money to anyone on any network.
Receive from abroad
Receive money from your loved ones around the world direct to your E-birr wallet.
Download our mobile app
A better way to use your wallet
We are authorised and regulated by the NBE (National Bank of Ethiopia). We use best in class technology to give you the best experience from start to finish whilst using our service. Be assured, your money is safe and secured.
Our Call Centers
Our dedicated call centers are available 24/7 to support our customers. Whether you have questions, need assistance, or require urgent help, our professional support team is always ready to provide prompt and reliable service at any time of day or night. Your satisfaction and peace of mind are our top priorities.
24/7 Service availability
More than 500+ Agents
multiple languages
Customer satisfaction
Inbound & Outbound Support
On-time Service
Mobile money is a technology that allows people to receive, store and spend money using a mobile phone. Mobile money is an electronic wallet service. This is available in many countries and allows users to store, send, and receive money using their mobile phone. The safe and easy electronic payments make Mobile money a popular alternative to bank accounts. It can be used on both smart phones and basic feature phones. Mobile money is a popular alternative to both cash and banks because it’s easy to use, secure and can used anywhere there is a mobile phone signal.
Customers for kaafimf can register through self-registration and fully-fledged registration. For self-registration by dialing *602# and following the instructions, or by downloading the application from Google store/app store and registering. To finalize, the full KYC registration the customers can visit the nearby agent-shop and KAAFIMF branches.
It is when customers re-registered for the service and forget their password. The issue can easily be resolved by resetting the password or PIN .When this occurs you can also contact the call center 683 4. How to change language?
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Kaafimf is providing the services in six languages. Amharic , Afaan Oromo, Afaraf, English, Somali and Tigrigna. Customers can choose any of the mentioned languages and switch according to their preferences. To change language customers can dial to *602#, enter PIN, choose Number 7 from the menu and find change language. Then customers can change the language. 5. How can I reset my PIN/Password in case I forget?
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Customers can dial to call center and request for the PIN/Password reset by call center customer care service staff of kaafi. After doing so the user will receive a reset password.
Non-registered customers can visit the agent offices or bank branches to cash-out the sent money. This service is also known as local remittance during this service the non-registered customer will get an SMS message allowing him to receive the money from an agent in that area as stated above.
Website may use cookies to personalize and facilitate maximum navigation of the User by this site. The User may configure his / her browser to notify and reject the installation of the cookies sent by us.
Customers can visit their branch bank and link their bank account to their wallet account.
Customers can visit their branch bank and link their bank account to their wallet account.
As mobile money is a similar concept to a bank account, funds held in a mobile money account are protected by local financial regulations. Mobile money providers and partners like Kaafi-Ebirr are required to check the identity of their users - making it much harder for fraudsters and criminals to use these services illegally
As mobile money is a similar concept to a bank account, funds held in a mobile money account are protected by local financial regulations. Mobile money providers and partners like Kaafi-Ebirr are required to check the identity of their users - making it much harder for fraudsters and criminals to use these services illegally.
Interoperability of the service will enable us to link up the different parts of the kaafi society mashed up into one aggregators function as the glue that helps entities like businesses, governments and donors easily connect with a variety of payment platforms like mobile money services or banks and the customers who pay via those services. The aggregator for interoperability (eth-switch) is working on the interoperability of wallet services.
Interoperability of the service will enable us to link up the different parts of the kaafi society mashed up into one aggregators function as the glue that helps entities like businesses, governments and donors easily connect with a variety of payment platforms like mobile money services or banks and the customers who pay via those services. The aggregator for interoperability (eth-switch) is working on the interoperability of wallet services.
Interoperability of the service will enable us to link up the different parts of the kaafi society mashed up into one aggregators function as the glue that helps entities like businesses, governments and donors easily connect with a variety of payment platforms like mobile money services or banks and the customers who pay via those services. The aggregator for interoperability (eth-switch) is working on the interoperability of wallet services.
Interoperability of the service will enable us to link up the different parts of the kaafi society mashed up into one aggregators function as the glue that helps entities like businesses, governments and donors easily connect with a variety of payment platforms like mobile money services or banks and the customers who pay via those services. The aggregator for interoperability (eth-switch) is working on the interoperability of wallet services.